Privacy Policy

Who We Are

Chirose Store (“we”, “us”, “our”) operates chirosestore.com, an online store based in Nigeria selling wigs, hair, and beauty products. This policy explains what personal data we collect, how we use it, and the rights you have over it.

Information We Collect

When you browse our site, create an account, or place an order, we may collect:

  • Contact details you provide (name, email address, phone number, delivery address)
  • Order information (products purchased, order value, order history)
  • Payment information processed by our payment provider – Chirose Store does not store your card or bank account details directly
  • Technical information such as your IP address, browser type, and device information
  • Information you submit through our Contact or Newsletter forms

How We Use Your Information

  • To process and deliver your orders
  • To communicate with you about your orders, account, or enquiries
  • To send marketing updates and newsletters, where you have opted in
  • To improve our website, products, and customer service
  • To detect and prevent fraud or misuse of our site

How We Share Your Information

We share personal data only where necessary: with payment processors to complete your transaction securely, with delivery and logistics partners to fulfil your order, and with service providers who help us run the site (such as email/newsletter delivery and spam protection). We do not sell your personal data to third parties.

Cookies

Our site uses cookies to keep your cart working correctly, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings.

Data Retention

We keep order and account information for as long as necessary to fulfil orders, meet accounting and tax obligations, and resolve disputes, after which it is securely deleted or anonymised.

Your Rights

Under the Nigeria Data Protection Act (NDPA) 2023, you have the right to access the personal data we hold about you, request corrections, request deletion, and object to certain processing such as marketing. To exercise these rights, contact us using the details below.

Contact Us

If you have questions about this policy or how your data is handled, reach us via our Contact page, WhatsApp (+234 702 635 1321), or Instagram (@chirose_exquisite_store).

Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page.